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Apple Technical Support specialist

Apple Technical Support specialist

Are you interested in getting new digital B2B services to work for customers in macOS and iOS environments? Are you a problem solver and like to leave a happy customer behind?

What you will do

As a support specialist, your role is to help end customers in Universal Avenue's B2B ecosystem get up and running with hardware (primarily Apple hardware) and software. Some times you will support from your office in central Stockholm, other times you will need to travel to meet the customer. Work might at some times require flexibility and work on evenings or weekends.


Who you are

We look for a person who is passionate about serving customers, have no fear of reaching out, and have experience with problem solving in the iOS/macOS environment.

Required Skills

  • iOS
  • macOS
  • a bit of MDM experience

Nice to have skills:

  • Drivers license

This is Universal Avenue

Universal Avenue digitalize small and medium-sized businesses (SMBs). Since 2014, we have gained the trust of 23,000 local business owners to supply them with the solutions they need to grow and compete.

Our B2B commerce platform unites sellers, buyers, and sales partners in one ecosystem where they get access to:

  • Sellers - a global B2B distribution network
  • Buyers - a wide range of solutions to digitalize and take their business to the next level
  • Sales Partners - a turnkey platform to increase earnings by connecting buyers and sellers

Universal Avenue is based out of Stockholm and backed ($16 million) by MOOR (the private investment arm of Kaj Hed, main owner of Rovio, creator of Angry Birds), Fidelity (Eight Roads), Northzone and Salesforce Ventures.

Come work for a company that encourages personal development and a diverse mindset. Our team today consists of people from across Europe, US, South America, Africa and Asia. We believe that by mixing people from different cultures and locations we achieve the best results.

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Grev Turegatan 5
114 46 Stockholm Directions info@universalavenue.com

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